Seagate & Western Digital 2Years warranty for some models
We are changing our warranty from three to two years on the WD Caviar Green, WD Caviar Blue and WD Scorpio Blue products only. WD is continually evaluating the best mix of product and service features that benefit our customer base as a whole – from end users to systems integrators, PC manufacturers and distributors. WD provides exceptional quality, service and reliability and sets its warranty policy to best serve customers, while remaining competitive and financially sound. The change in warranty policy is independent of our recovery from the Thailand floods. WD designs and manufactures its hard drives at the highest quality in the industry, and has built a reputation throughout the industry for superior quality. Under the slightly lower cost structure of our new warranty policy, WD can, to an even greater degree than before, reinvest the resources into enhancing our key deliverables to customers: industry-leading technology, quality, reliability, service and support. Standard PC warranties are one year. Even so, WD has maintained five-year warranties on its premium desktop/notebook products, including the WD Caviar Black, WD Scorpio Black and WD VelociRaptor products
We heard that Western Digital was reducing their warranty period from three years to two years on WD Caviar Green/Blue and Scorpio Blue products, so we reached out to them for a comment on the situation. WD confirmed that they did reduce the warranty from three years to two years on those products. While looking into the WD warranty reduction we also noticed that Seagate also reduced their warranties. Seagate’s warranties for internal desktop and laptop drives will be reduced to one year from five years, while warranties for “hybrid” drives — combinations of solid-state drives and traditional hard-disk drives — will be trimmed to three years from five years. Seagate’s new warranty policies will become effective on Dec. 31, and Western Digital’s changes will begin Jan. 2, 2012. Hard drives bought before those dates will retain their original warranty policies. If you are planning on buying a new hard drive then you might want to do it before those warranty periods kick in!
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